Reputation Management

Jump on an all-in-one review management software integrated with +85 review platforms, such as Google, Facebook, TripAdvisor, Yelp.

It allows local businesses to request, obtain, manage, and share online reviews, private feedbacks, and video testimonials.  

Intro to Google Maps Reviews and Brand Reputation

The critical importance of Google Maps – Business Reviews for Brand Reputation. Google Maps reviews are crucial for a brand’s reputation for several reasons:

Visibility and Credibility

Positive reviews improve a business’s visibility on Google Maps and search results. Higher ratings and a larger number of reviews contribute to better search rankings, making the business more likely to be discovered by potential customers. Credibility is also enhanced, as users often trust businesses with positive feedback.

Customer Trust

Reviews serve as social proof. Potential customers often rely on the experiences of others to make purchasing decisions. A business with numerous positive reviews appears trustworthy and reliable, encouraging new customers to engage with the brand.

Feedback and Improvement

Reviews provide valuable insights into customer satisfaction and areas for improvement. Constructive criticism can help businesses identify weaknesses and improve their services or products, enhancing overall customer satisfaction.

Engagement and Relationship Building

Responding to reviews, both positive and negative, shows that a business values customer feedback and is committed to addressing concerns. This interaction fosters a sense of community and can turn a negative experience into a positive one, building long-term customer loyalty.

Competitive Advantage

In competitive markets, businesses with better reviews and higher ratings stand out. A strong presence on Google Maps can differentiate a brand from its competitors, attracting more customers.

Local SEO Benefits

Reviews are a significant factor in local search engine optimization (SEO). Google’s algorithm takes into account the quantity, quality, and recency of reviews when ranking local businesses. A robust review profile can lead to higher rankings in local search results, driving more traffic to the business. Google Maps reviews play a vital role in shaping a brand’s online presence, influencing customer perceptions, and driving business growth. They are an essential component of any comprehensive reputation management strategy and your business looks very professional with a rep. management app, instead of asking for reviews on your website or via email.

I have created an app for reputation management that
1. Collects Reviews by Sending Messages
2. Replies to Reviews, and
3. Offers a free Review Page (for demo purposes only) found here: demo
where customers can leave their review or upload a video testimonial, public or private reviews possible.

Get in Touch

Main Form

Go ahead and test it with this QR code. FYI it won’t register your review without integrating any platform (read about it below) but it’s good to see it working.

business review QR code

the app has also the possibility to reply automated via AI.
Demo with manual reply not AI.

manual reply to business review

and now check the AI reply 

AI-reply to business review

 

The app can request reviews via Whatsapp (unlimited messages)

Request Reviews via Whatsapp (unlimited messages)

 

The app can request reviews via Email (100 emails per month or more to match business needs)

Request Reviews via Email (500 emails per month or more to match business needs)

 

The app can request reviews via SMS
(100 SMS per month or unlimited with third-party SMS services)

SMS business reviews

 

More than 40 platforms to integrate and embed the reviews on any page via slider, video embedding script, popup, etc.

This app can send 500 emails per mo. (agency plan) and 100 SMS per mo. to subscribers on a list, even via Whatsapp (unlimited messages) or via scanning the business QR code.

We can also prepare portable review cards to be scanned and immediately open the review page without the hassle for the client to remember to do it later.

The review cards can be ordered and delivered to your business address within 2 weeks.

 

portable review cards
Review card (generic don’t test)

 

business review QR code
Go ahead and test this one

Get in touch and I will create an app for your business to test for 14 days FOR FREE

Main Form

 

Platforms available: Facebook, Google, Trustpilot, Tripadvisor, Custom Integration, Booking.com, Airbnb, GooglePlay, AppStore, Yelp, Agoda, Amazon, eBay, YellowPages, Hotels.com, OpenTable, Healthgrades, RateMDs, Zocdoc, BBB, Foursquare, Zillow, Etsy, Expedia, Indeed, Zomato, Capterra, VRBO, Google Shopping, Angi, Glassdoor, HomeAdvisor, Houzz, Lawyers.com, Avvo, Thumbtack, WebMD, Cars.com, CarGurus, DealerRater, FindLaw, Product Review, AliExpress, Product Hunt, CitySearch.